Privacy Policy – Byou Dentistry

Effective Date: 14/05/2025
Last Updated: 14/08/2025

Contact Information

Byou Dentistry
5355 Laurel Spring Parkway
Suwanee, GA 30024
Phone: +1 (470) 221-4428
Email: byd@byoudentistry.com

Information We Collect

Personal Information

When you contact us or fill out forms on our website or through our advertising, we may collect:

• Name
• Phone number
• Email address
• Address and zip code
• Date of birth
• Insurance information
• Medical and dental history
• Emergency contact information

Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Time spent on pages
• Referring website information

How We Use Your Information

We use your personal information to:

• Schedule and confirm appointments
• Provide dental treatment and emergency care
• Communicate about your treatment plans
• Process insurance claims and payments
• Send appointment reminders
• Respond to your inquiries
• Comply with legal and regulatory requirements
• Improve our services and website functionality

Information Sharing and Disclosure

We may share your information with:

• Insurance companies for claims processing
• Healthcare providers involved in your care
• Laboratory services for dental work
• Legal authorities when required by law
• Business associates who assist with our operations (under HIPAA-compliant agreements)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled according to HIPAA privacy and security rules. You have the right to:

• Access your medical records
• Request corrections to your information
• Request restrictions on how we use your information
• File complaints about our privacy practices

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including:

• Encrypted data transmission
• Secure servers and databases
• Limited access to authorized personnel only
• Regular security assessments
• Staff training on privacy practices

Google Ads and Lead Forms

When you submit information through our Google Ads lead forms:

• Your information is collected to respond to your emergency dental needs
• We may contact you via phone, email, or text to schedule appointments
• Your submission indicates consent to be contacted regarding dental services
• You can opt out of future communications at any time

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent where applicable

Retention of Information

We retain your information for as long as necessary to:

• Provide ongoing dental care
• Comply with legal and regulatory requirements
• Maintain accurate medical records (typically 7-10 years after last treatment)

Cookies and Website Analytics

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember your preferences
• Provide personalized content

You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on our website with the updated effective date. For significant changes, we may provide additional notice.

Contact Us

For questions about this privacy policy or our privacy practices, contact us:

Phone: +1 (470) 221-4428
Email: byd@byoudentistry.com
Address: 5355 Laurel Spring Parkway, Suwanee, GA 30024

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Byou Dentistry at the contact information above
• The U.S. Department of Health and Human Services Office for Civil Rights

Consent

By using our services, visiting our website, or submitting information through our forms, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your information as described herein.

For Emergency Dental Care:
Call +1 (470) 221-4428 immediately for urgent dental needs in Suwanee, GA.